RGPD – Zodalys

Privacy Policy – zodalys.com

Last updated: 23.04.2026

1. Data Controller

The website zodalys.com is operated by Magnum Diffusion Sàrl, whose registered office is located at the following address:

Magnum Diffusion Sàrl
c/o Fiduciaire Lambelet Société Anonyme Fidal
Route de la Maladière 26
1022 Chavannes-près-Renens
Switzerland

For any questions relating to the protection of personal data, you may contact us:

• by email: contact@zodalys.com
• by post: Magnum Diffusion Sàrl, c/o Fiduciaire Lambelet Société Anonyme Fidal, Route de la Maladière 26, 1022 Chavannes-près-Renens, Switzerland

2. Personal Data Collected

We may collect the following categories of data:

a) Data provided via the contact form

• name
• email address
• phone number
• message content

b) Data required for the creation, production, and delivery of your personalized book

• first name
• birth name
• date of birth
• time of birth
• city of birth
• grammatical preference
• delivery address
• where applicable, a personalized text to be printed
• where applicable, a personalized photo to be printed

c) Data related to orders and payments

• order-related information
• payment information processed through our payment provider Stripe
• data useful for order tracking and after-sales service

d) Technical data

• IP address
• device type
• browser type
• technical logs
• browsing data

e) Data related to cookies and trackers, subject to your consent

• data collected via Google Analytics
• data collected via Google Ads
• data collected via Meta Pixel

3. Purposes and Legal Bases of Processing

We process your personal data for the following purposes:

a) Responding to your requests sent via the contact form

Legal basis: your consent and/or the performance of pre-contractual measures when your request concerns an order or purchase project.

b) Creating, generating, producing, and delivering your personalized book

Legal basis: the performance of the contract concluded with you.

c) Ensuring payment processing, customer follow-up, after-sales service, complaint management, and abuse prevention

Legal basis: the performance of the contract, our legal obligations, and/or our legitimate interest in securing our business and asserting our rights.

d) Measuring website audience

Legal basis: your consent, regarding cookies and trackers that are not strictly necessary.

e) Measuring conversions, personalizing, and optimizing our advertising campaigns

Legal basis: your consent, particularly for Google Ads and Meta Pixel.

4. Mandatory or Optional Nature of Data

The fields identified as mandatory in our forms are necessary to:

• respond to your request;
• process your order;
• create, produce, and deliver your personalized book.

If you do not provide this information, we may not be able to process your request or fulfill your order.

Data expressly presented as optional may be left blank.

5. Recipients of Data

Your data is accessible, within the limits of what is necessary, to:

• our authorized staff;
• our hosting provider Infomaniak;
• our payment provider Stripe;
• our technical service providers involved in the operation, maintenance, and security of the website;
• our production and printing partners involved in manufacturing the book;
• our audience measurement and advertising providers, only if you have consented to the corresponding cookies, including Google and Meta.

We do not sell your personal data to third parties.

6. Data Transfers Outside the European Economic Area

Some of our service providers may process or transfer certain data outside the European Economic Area, particularly when we use services provided by international companies such as Stripe, Google, or Meta.

Where such transfers take place, we rely, depending on the case, on an adequacy decision, appropriate safeguards such as the standard contractual clauses approved by the European Commission, and/or any other mechanism recognized by applicable regulations.

You may contact us for further information regarding the safeguards implemented.

7. Retention Periods

We retain your personal data for no longer than necessary for the purposes for which it is processed and, where applicable, for the period required to comply with our legal, accounting, tax, or evidentiary obligations.

For information purposes:

• contact form data: up to 12 months after the last exchange;
• order-related data: for the period necessary to process the order and provide customer follow-up, then archived for the duration required to comply with our legal, accounting, tax obligations and to defend our rights;
• book personalization data, including birth data and personalized elements provided: for the period necessary to create, produce, and deliver the book and handle any complaints, then, unless required for legal or evidentiary purposes, for a maximum period of 12 months after the order.

8. Cookies and Trackers

The website uses:

• cookies strictly necessary for its operation;
• audience measurement cookies;
• advertising and conversion tracking cookies.

Cookies that are not strictly necessary, particularly those related to Google Analytics, Google Ads, and Meta Pixel, are only placed or read after your consent.

You may accept, refuse, or configure these cookies at any time via the Manage my cookies link available on the website.

9. Your Rights

In accordance with applicable regulations, you have, depending on the case, the following rights:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to data portability;
• the right to withdraw your consent at any time when processing is based on your consent.

You may exercise these rights by writing to us at contact@zodalys.com or by post at the registered office address indicated above.

We may request proof of identity where necessary to secure the processing of your request.

You also have the right to lodge a complaint with the competent supervisory authority.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

11. Updates to this Policy

We may modify this privacy policy at any time in order to reflect legal, technical, or operational developments. The applicable version is the one published on the website on the date it is consulted.